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A few of the comments we have received from some of our many happy Stairlifts customers.

Many thanks to our customers for leaving feedback for Castle Comfort Stairlifts. Your kind words are appreciated. Always make sure you read the reviews for any company before you buy a stairlift from them.

Google Review

Derek Cooper

Brighton
Google Review Score = 5
See the review on Google

Castle Comfort Stairlifts Review by Derek CooperFrom first contact to final fitting, I cannot fault Castle Comfort Stairlifts Ltd and I was most impressed by the lack of pressure to commit to a purchase. From a few photographs I took, I received a very reasonable quote. Personal phone contact by the directors and helpful contact from the office staff confirmed critical details. There was no problem when I requested delayed fitting until a new stair carpet could be fitted. As soon as that was done the stairlift was expertly fitted and demonstrated by a very competent engineer.
Since installation some three months ago, it has worked flawlessly and has been an absolute life changer. Quality of construction is excellent and I look forward to long and satisfying use. I would thoroughly recommend this company.

Derek Cooper gave us 5 out of 5 on Google reviews.
Google Review

Sara F

London
Google Review Score = 5
See the review on Google

Castle Comfort Stairlifts Review by Sara FThese guys were great - I cannot recommend them highly enough! Our beloved dog could no longer get up the stairs into our flat so we found ourselves camping at a friends house over New Year trying to figure out what to do. I was referred to this company after trying many others and they came to the rescue and within a few days a lift was installed and adapted for our very large dog and we were able to go home. The service was great and so kind and caring. Our dog loves the lift so much that he gets really excited when it is time to go out. It has been a life saver. Thank you Keith and his team for making it happen.

Sara F gave us 5 out of 5 on Google reviews.
Google Review

Derek Gibson

Birmingham
Google Review Score = 5
See the review on Google Maps

Moms old stairlift went faulty on the thursday. We rang castle comfort stairlifts and by friday p.m. the old one was removed and a new one had been fitted.
The engineer arrived at the specified time and the old one taken out and replaced within two hours.
Overall a professional and first class job was carried out in very quick time. Moms new chair is first class, works well and easy to operate.
A big thankyou to keith and his team for a job well done.

Derek Gibson gave us 5 out of 5 on Google reviews.
Facebook Review

Chrissy

Poole

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Castle Comfort Stairlifts Review by ChrissyAbsolutely brilliant came down to Poole Dorset to sort my dear mum out and now she has a new lease of life and happy to get up and down the stairs without being breathless and at risk of falling xxx thank you and the dog enjoys it too xxxx

Google Review

Michael Clews

Stafford
Google Review Score = 5
See the review on Google

Very easy from start to finish, Keith and the team were excellent help and not pushy at all. All fitted and working within a week of contacting, would happily recommend if you are looking for a stair lift.
Fantastic price too

Michael Clews gave us 5 out of 5 on Google reviews.
Google Review

Florence Deacon

Spain
Google Review Score = 5
See the review on Google

Castle Comfort Stairlifts Review by Florence DeaconThe service from Keith Roberto at Castle Comfort was excellent. My husband Alan can now access the stairs and the stairlift is easy to operate and has been a god-send. We can highly recommend this business. Thank you

Florence Deacon gave us 5 out of 5 on Google reviews.
Google Review

Michael Cozens

Staffordshire
Google Review Score = 5
See the review on Google

Castle Comfort Stairlifts Review by Michael CozensNothing is too much for Keith and Ann at Castle Comfort. They are the epitome of service with a capital S.
Their product knowledge is extensive and they work hard to ensure that you are entirely satisfied with whatever you buy. Their aftercare is superb. Very impressive!

Michael Cozens gave us 5 out of 5 on Google reviews.
Google Review

Aaron C

London
Google Review Score = 5
See the review on Google

Castle Comfort Stairlifts Review by Aaron CCastle Comfort Stairlifts was the first company I contacted when it became clear that a chairlift was needed for my ailing mother. Keith guided me through the whole process and went over the pros and cons of the various options available in clear concise terms. It’s extremely clear that Keith and his colleagues have an in-depth knowledge of the market including the pricing offered by all of the major players. I would not hesitate to recommend Castle Comfort.Stairlifts.

Aaron C gave us 5 out of 5 on Google reviews.
Google Review

Phil Ayland

Lanzarote
Google Review Score = 5
See the Review on Google

Castle Comfort Stairlifts Review by Phil AylandI ordered the stairlift for my wife but I know realise we both need it. Many thanks to Keith at Castle Comfort who arranged this, and its a British product Without the stairlift wed have had to find a bungalow so this has saved the cost and trouble. Excellent service and highly recommended.

Phil Ayland gave us 5 out of 5 on Google reviews.
Google Review

Ms Carmen

Spain
Google Review Score = 5
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Castle Comfort Stairlifts Review by Ms CarmenExcelente and attentive service - the stairlifts was installed in fast time by very kind and tidy men. Takes little time and no disrupción to my casa. Good price and now I climb stairs with safe and all good for the years to com. Gracias and thank you to everybody at Castle
Company
Carmen. Un saludo

Ms Carmen gave us 5 out of 5 on Google reviews.
Google Review

Wally Hanmore

Brighton
Google Review Score = 5
See the review on Google

With one phone call and a few photo's my mums stairlift was replaced within days.
At last a company that's a pleasure to do business with.
Top notch service all round.

Wally Hanmore gave us 5 out of 5 on Google reviews.
Google Review

Matt Lee

Macclesfield
Google Review Score = 5
See the review On Google

I just cannot speak highly enough of Graham and the team, rarely have I dealt with such honest and straight talking trades people, came in with the best price straight away, really friendly and polite, exceptional workmanship and after care. Don't hesitate to use them, you won't be disappointed.

Matt Lee gave us 5 out of 5 on Google reviews.
Facebook Review

Yvonne Holmes


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Just had a stair lift fitted this morning for my mom and we couldn't fault them. Came on time very friendly and fitted really quick

Google Review

Dave Frith

Google Review Score = 5
see the review on Google Maps

Many thanks to Keith for his professional and prompt service in helping to install a chairlift for my mum who is suffering from arthritic knees. The lift was installed within a week and looks like money extremely well spent. My mum is already feeling the benefits of not having to struggle upstairs to her bathroom and bed and I would have no hesitation in recommending Castle Comfort Centre to anyone in a similar situation.

Dave Frith gave us 5 out of 5 on Google reviews.
Google Review

Tim Hubbert

Google Review Score = 5
See the review on Google

Was looking for a company at the right price to install in a commercial property was working on. Luckily I found castle comfort stairlifts and wasn’t disappointed, Very professional and very quick install, also good after service

Tim Hubbert gave us 5 out of 5 on Google reviews.
Google Review

Kathryn Taylor

Google Review Score = 5
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The advice from Keith at Castle Comfort has been excellent, taking care to look after your best interests, not to sell you products and services you do not need. Very reliable and reassuring. Thank you.

Kathryn Taylor gave us 5 out of 5 on Google reviews.
Google Review

Denise Coster

Google Review Score = 5
See the review on Google

My friend recently contacted the store for after sales service support for her armchair and was so deeply appreciative of the very swift response she received and the very caring attitude displayed.
Top marks Castle Comfort and many thanks!

Denise Coster gave us 5 out of 5 on Google reviews.
Google Review

Berit Leach

Macclesfield
Google Review Score = 5
See the review on Google

Keith was extremely helpful and professional and provided some much needed advice at a time of sudden urgency. Thank you, Keith.

Berit Leach gave us 5 out of 5 on Google reviews.
Google Review

Paul Booth

Newcastle upon Tyne
Google Review Score = 5
See the review on Google

Above and beyond. I wish there were more companies like this one. Highly recommend.

Paul Booth gave us 5 out of 5 on Google reviews.
Google Review

David George

Birmingham
Google Review Score = 5
See the review on Google

Fantastic Personal Service - When my mother ended up in hospital after a fall I needed to get a stair lift fitted quickly ready for her to return home. Castle responded straight away to my enquiry and offered good advice, a quick installation and a fair price. They kept me updated throughout the whole process. Highly recommended.

David George gave us 5 out of 5 on Google reviews.
Whatsapp Review

Mandy Eccles

Biddulph

Dear Anne and Keith, I can’t thank you enough for your first class service and care. I phoned on a Sunday and it was fitted 7.45 Tuesday morning. Simply amazing. On top of that the price highly competitive, very good careful fitter and care and consideration and personal service from you both on the phone. My father coming from hospital has used his stairlift every day and is delighted. I have wonderful peace of mind so thank you so much.
Kind regards
Mandy Eccles

Email Review

G.C.

Bath

An attentive and courteous service, provided even after normal working hours, and an installation carried out entirely satisfactorily. G.C. of Bath

Google Review

Robert Munday-Crates

Google Review Score = 5
See the review on Google maps

My wife phoned Keith today (bearing in mind its Saturday) and he was extremely helpful, went above and beyond with advice and guidance. Fully recommend...great company

Robert Munday-Crates gave us 5 out of 5 on Google reviews.
Google Review

Linda M

Macclesfield
Google Review Score = 5
See the result on Google Maps

What a lifesaver mums stairlift broke down and the insurance company couldn't do anything to help as its 7.30pm I rang castle and Keith the owner told us exactly what to do to get it going amazing!! Thank you so much will definitely be going back to castle to get a replacement installed x

Linda M gave us 5 out of 5 on Google reviews.
Google Review

Marlene Dietrich

Birmingham
Google Review Score = 5
See the reviiew on Google

My elderly neighbour returned home last week from a long spell in hospital to find his stairlift not working. I spoke to Keith on Saturday morning and he was really most helpful. I'm so grateful for his guidance over the phone which got my neighbour's stairlift up and running again. He clearly has a vast knowledge and understanding of this type of equipment and I would not hesitate to recommend Castle Comfort Stairlifts. Thanks again Keith.The kind of caring service you offer is not often found nowadays.

Marlene Dietrich gave us 5 out of 5 on Google reviews.
Google Review

Nicky

Staffordshire
Google Review Score = 5
See the review on google

Castle Comfort Stairlifts Review by NickyRecently had stairlift installed during Covid. Really pleased with the service and response times. The team were patient whilst I was making decisions and reacted swiftly once the order was placed. Would happily recommend to others.

Response from the owner 5 days ago
Thanks for the kind comments Nicky. A huge amount of our business these days comes from friends and contacts in business I have acquired over the years.
I was delighted to hear that you had been guided to us by a mutual friend, a certain Mr Simon Smith.
Simon was head of one of our product supplies when I stated the company 22 years ago. His assistance and guidance on how to run a mobility products company was instrumental in our growth. Simon - (wth pride) I owe you a million beers!
Thank you.

Keith Simpson, founder and Managing Director of Castle Comfort says -

'We carefully log the source of all enquires at Castle Comfort and we are proud that much of our business derives from 'family and friends'
such as Mr Simon Smith -

Nicky gave us 5 out of 5 on Google reviews.
Google Review

Lindsay Mclaughlin

Sheffield
Google Review Score = 5
See the review on Google Maps

rang late on the saturday as i urgently needed a replacement stairlift, I sent the measurements by email then chatted to a couple of really helpful chaps who helped me find a stairlift I could afford that would suit my property. when I was a bit worried about the budget, they even found me a nearly new but cheaper one. they advised that the fitters would be in touch as quickly as possible. they called on Monday, and came on Tuesday and took out the old one, fitted the new one no mess, no trouble and very quick. working perfectly and a huge relief. friendly and helpful too

Lindsay Mclaughlin gave us 5 out of 5 on Google reviews.
Google Review

Sally Ingram

Birrmingham
Google Review Score = 5
See the review on Google

Castle Comfort Stairlifts Review by Sally IngramI would like to say a huge thank-you to Keith and his team for their advice and proffesionalism in fitting my mums stairlift. It made a stressful time into a positive experience enabling my mum to stay in her home after two very nasty falls down her stairs. She has gained confidence again and is really happy at the limited disruption it has caused to her home. A great service would well recommend.

Sally Ingram gave us 5 out of 5 on Google reviews.
Google Review

Simon Gallagher

Google Review Score = 5
See the review on Google

Castle Comfort Stairlifts Review by Simon GallagherMrs Gallagher also took the time to call us, she can be heard in the video clips at the bottom of this page.

"Having tried the 'usual suspects' (Acorn and Stannah) who in fairness provided an excellent pitch for the urgently needed stair lift for my mother (100 years old in August 2019), I needed a third option to help make the correct choice.
Enter Castle Comfort Stairlifts - to get my call answered on a Saturday by the owner Keith was a good start, to get the most competitive quote from photographs and a short conversation was even better!
The installation was next and we didn't need to wait too long before what had been promised a week earlier came to fruition and my mother was safely moving up and down the stairs, a huge relief to her 7 'children' and 22 grandchildren - 5 stars for value, for customer service and for the whole experience."

Simon Gallagher gave us 5 out of 5 on Google reviews.
Google Review

Graham Pike

Macclesfield
Google Review Score = 5
See the review on Google

We found Castle Comfort a few years ago after scouring the north west trying to find the perfect riser/recliner chair for my wife.
The staff were very friendly and helpful whilst we tried-out each of the chairs until we found the exact one we were looking for.
The chair was delivered on time and has been a great benefit over the years.
After many years we noticed that the additional backup battery module was no longer working correctly. A quick call to Castle Comfort solved the problem quickly and they arranged for the module to be delivered directly from the suppliers to save time.
We also recently manage to break a castor wheel and once again a replacement was obtained and delivered within a couple of days.
The company epitomizes the very best of a family business where they provide a personal and caring service, they understand that their relationship with their customers is fundamental to their success.
I would recommend this company without reservation and would like to thank the staff for their attentive service, they kept us well informed and were a pleasure to meet.

Graham Pike gave us 5 out of 5 on Google reviews.
Google Review

Rupert Battersby

Macclesfield
Google Review Score = 5
See the review on Google

Castle Comfort Stairlifts Review by Rupert BattersbyAfter a sudden and unexpected deterioration in my father's health I had to source a stairlift urgently - did the usual internet trawling and came across Castle Comfort. I read the reviews and wondered were they really as good as it appeared? (I am a natural cynic of internet reviews). However I had to make a decision, so sent off pictures of the stairs and got a very acceptable estimate back very rapidly without the need for a speculative site visit and all the arranging that would entail with my 88 year old mother in the house! So I bit the bullet and ordered - excellent personal attention from Anne and Keith, and the stairlift order was arranged VERY quickly and with minimal fuss. Mum was very impressed with the quality of service from Keith when he did the pre-installation visit, and the engineer who did the fitting was exactly the same - on time, neat, tidy, helpful and polite. Getting a stairlift arranged is daunting - elderly people need as little disturbance as possible, and the job needs to be done right. Castle Comfort and everyone associated with them did us proud - I can recommend them unreservedly and wouldn't look elsewhere to be honest. And for the record I have absolutely no association or connection with them whatsoever other than being one very satisfied customer.

Rupert Battersby gave us 5 out of 5 on Google reviews.
Google Review

Darryl Kingsbury

Sheffield
Google Review Score = 5
See the review on Google

Castle Comfort Stairlifts Review by Darryl KingsburyMy Parents stair lift has been in for a month now and I have delayed posting my review so I can also report comment on how they are getting on with it !
The storm has slowly drifted away and the sun is starting to shine and getting better by the day. There are times when one has to be cruel to be kind !
My wonderful parents are into their 90's but still young in mind! Unfortunately their legs and balance etc are not on the same wave length! Without a stair lift I know I would be, within a year, scraping one of them off the floor at the bottom of the stairs.....we have had a few close shaves already.
It had been something like a "war zone" but the the lift is now in and is being used.
Their well being was well worth a few weeks of turmoil and they will bless their stairlift soon.
I researched the product and installers and the order was placed with Kieth at "Castle Comfort Stairlifts". They happened to be the cheapest for a top grade product.
I can only give a glowing review on Kieth and his team on how they handled this from start to finish as they were so sympathetic and understanding of the difficult situation I was in and they reacted accordingly.
I think the installer must have had a degree in " Social Interaction Skills" as he was great with my parents.
I give them maximum brownie point !

Darryl Kingsbury gave us 5 out of 5 on Google reviews.
Facebook Review

Angela Kaine


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Castle Comfort Stairlifts Review by Angela KaineAfter my mum fell on the stairs she was trapped upstairs. I rang Keith and was immediately put at ease and felt that we were going to be helped. He was so kind and reassured me that things would be sorted. He told me Ann would call which she did the same day. Ann came up the very next day and sorted out an emergency stairlift for my mum. She was so kind, patient and understanding. The stairlift was fitted on Wednesday after we only rang on Sunday.Ann then came up on Friday to ensure mum was managing. We cannot praise or thank everyone at Castle Comfort enough for everything they have done for us. They are compassionate, caring and take customer service to another level. I cannot recommend them enough. Thanks to them all. They really did save our lives

Phone Review

Freddie Knoller

London

Read the blog post about Freddie and hear the phonecall with Keith.

Castle Comfort Stairlifts Review by Freddie KnollerFreddie Knoller, known for his works about his life during WWII, recently purchased a stairlift from Castle Comfort. Aged 95, Freddie is not quite ready to use it yet. Keith, director of CCS called Freddie to make sure all was well with the installation. Click on the link to the blog post above to read more about Freddie and hear the phonecall.

Google Review

Alan James

Sheffield
Google Review Score = 5
See the review on Google

Friendly professional service and a very competitive price. Fitted very quickly with no fuss or issues. Would recommend this company for anyone wanting a quality stair lift supplied and fitted at a great price by friendly people from a great company. Thank you to Keith, Anne and your professional team of fitters.

Alan James gave us 5 out of 5 on Google reviews.
Google Review

Val & Geoff Sellers

Manchester
Google Review Score = 5

How do you describe a company that goes out of its way to help non customers? Exceptional? Excellent? Estimable? Not good enough in our experience. Exemplary is a better description of a firm who rang other trade contacts to help us even though they had not supplied the lift in question. Do we have any regrets? You bet we do, that we didn't know about Castle Comfort two years ago. They not only gave us much needed help at a difficult time but restored our faith in human nature. So thank you Castle Comfort, your service is / was top-notch we will always be in your debt,
Val & Geof Sellers, Crewe.

Val & Geoff Sellers gave us 5 out of 5 on Google reviews.
Google Review

Sandra Cameron

Glasgow
Google Review Score = 5
See the review here

Keith and staff at Castle Comfort provided excellent advice on the stair lift we required for my Dad's home. I was always able to speak to someone if we had any questions and would highly recommend this company and also the manufacturer who installed the lift for us. Many thanks to Keith and team.

Sandra Cameron gave us 5 out of 5 on Google reviews.
Yell Review

JayneL-6

Halesowen
Yell Review Score = 5
See Jayne's full reviw at Yell

Excellent assistance for stairlift repair
I contacted Castle Comfort Stairlifts to enquire if they would be able to service and repair an Acorn curved stairlift that had many problems, they immediately contacted their associate Company who responded the same day. Very pleased with how both Companies responded so quickly, would highly recommend.
Jayne from Halesowen.

JayneL-6 gave us 5 out of 5 on Yell reviews.
Phone Review

Mrs Cook

Stoke on Trent

Listen to the Voicemail left for Castle Comfort Stairlifts

Castle Comfort Stairlifts Review by Mrs CookWhat a lovely message Mrs Cook left for us, this is an example of the calls we get daily.

Keith, M.D. of Castle Comfort Stairlifts, called Mrs cook to say thanks.

Google Review

Mark Warrington

Devon
Google Review Score = 5
See the review here

Dealing with Castle Comfort was a hassle free experience. As usual when purchasing items, especially expensive ones, people tend to shop around and get different prices but tend not to look to deeply at the company it comes from. There was no need to worry with Castle Comfort. I carried out my due diligence and was very happy with what a read and spoke to Keith who immediately started to put me at ease with his easy going manner and assurances that it would run smoothly. There was to be a delay as I was waiting to get remedial work completed on my stairs before installation this was no problem as Keith contacted me from time to time to ensure the lift would be installed as close to my completion date as possible. One phone call after my work was completed and my lift was installed without any hassle. The service was first class and at a very competitive price compared to other company's. Thank you

Mark Warrington gave us 5 out of 5 on Google reviews.
Yell Review

Jacqueline Hooper

Yell Review Score = 5
Jacqueline's husband also left us a review

I can't thank Keith and Castle Comfort Centre Stairlifts enough for what they have done for me. following my discharge from a 6 week stay in hospital I was unable to manage the stairs in my house so was stuck upstairs for two week until Keith came to my rescue. I was looking at a wait of a number of months to get any assistance from Occupational therapy and social care. As my Condition came on very quickly we were unprepared. Keith came to our home on a Sunday lunchtime to measure and give a quote, my husband sat down with Keith to discuss the price, The price was unbelievable to us both. Keith later phoned back and assisted us through the Charity they work so hard with. We are so grateful for the fantastic service and brilliant stairlift which meets my needs perfectly.
The Sentinel did an article on Jacqueline and her family.

Jacqueline Hooper gave us 5 out of 5 on Yell reviews.
Google Review

Mrs R

Winsford, Cheshire
Google Review Score = 5
Read the review here

My lift broke down and the firm that did it who I contacted no longer trade as they have finished so I called you in desperation. Many thanks, especially for your help in getting me sorted with the help of Mike your stairlift engineer. He did a brilliant job and I wish to thank him again through your good selves. He confims I am excluded from paying VAT, which I believe you have in my details on your customer records, when I purchased your riser/recliner chair bed sometime ago. Thanks once again for your help and cooperation.

Mrs R gave us 5 out of 5 on Google reviews.
Yell Review

Michael1707

Yell Review Score = 5
See the review here

Look no further than Castle Comfort Stairlifts. They are brilliant.
I can't thank Keith and Castle Comfort Centre Stairlifts enough for what they have done for my wife. following discharge from a 6 week stay in hospital My wife was unable to manage the stairs in our house so was stuck upstairs for two week until Keith came to our rescue. We were looking at a wait of a number of months to get any assistance from Occupational therapy and social care. As my wife's Condition came on very quickly we were unprepared. Keith came to our home on a Sunday lunchtime to measure and give a quote, I sat down with Keith to discuss the price, The price was unbelievable. Keith later phoned back and assisted us through the Charity they work so hard with. The Stairlift was fitted two days later. My wife now has some independence back and can access the whole house. We are so grateful for the fantastic service and brilliant stairlift which meets my wife's needs perfectly.

Michael1707 gave us 5 out of 5 on Yell reviews.
Google Review

Alexis Bain

Glasgow
Google Review Score = 5
See the Google review here

Dear Keith
I promised you a testimonial once the stairlift was installed and Mary had mastered it, well here it is.
Mary, who is in her mid eighties, has found that her legs, which were getting so sore from having to go upstairs to tend to her husband Don are now no longer a problem. She thinks it is marvellous, enough said.
I had to oversee installation as Mary had actually become so ill with stress she could not get out of bed on the Wednesday morning that the stairlift was installed. The engineer Paul was efficient, kind and patient with explaining about the stairlift once installed, which as promised only took about an hour to fit. Paul also did a very neat and tidy job.
I have used the stairlift and find it quieter than I expected, very smooth and a great help to getting up the stairs which I have problems with myself. Mary's son John tried the stairlift out and now has no fear of going up to see his father as stairs are difficult for him due to his health problems.
Even Don, Mary's husband who did not want the stairlift installed has tried it and apart from one or two stability issues it will probably enable him to get out of his isolated world of the bedroom, and hopefully improve the quality of his life a little.
Even John who called to pick up the balance of payment for the stairlift was polite patient and very funny, a character.
So thank you Castle Comfort Stairlifts (Keith) for a job well done at a very reasonable price with no stupid haggling or sales pressure, and being left with a feeling that back up service and care will not be a problem or a rip off. So I would personally recommend the company to anyone thinking of having a stairlift installed.
Kind regards
Ms Alexis Bain

Alexis Bain gave us 5 out of 5 on Google reviews.
Google Review

Kimberley Young

Birmingham
Google Review Score = 5
See the review here

Castle Comfort Stairlifts Review by Kimberley YoungCastle Comforts are a great company with your interests at heart. They always do their best to find you the best deals and are very easy to contact. I would highly recommend them.

Kimberley Young gave us 5 out of 5 on Google reviews.
FreeIndex Review

Lee Sidford

Redditch
FreeIndex Review Score = 5
See the review on FreeIndex

Exceptional service from this company. Contacted about a stair lift on Monday and fitted on Thursday so my mother can return home from hospital after a fractured hip. I highly recommend them - friendly, family run business which is why I have rated it exceptional.

Lee Sidford gave us 5 out of 5 on FreeIndex reviews.
Email Review

Maurice and June Lockett

Staffordshire

'Delighted' (would best describe my reaction) on having a stairlift from your company! Quality of product and installation are first class. I would have no hesitation in recommending your company and staff.
A hearty thank you to you all.
Kind regards
Maurice & June Lockett,
Staffordshire

Google Review

Cathy

Belfast
Google Review Score = 5

I am more than delighted by the quick, friendly and efficient service provided by Castle Comfort Stairlifts. I live in Belfast, Northern Ireland and needed a stairlift installed in my parents home in Portaferry.We had an emergency situation and Castle Comfort were able to step in and resolve our problem within two days of my initial call. An outstanding service and these guys were very easy to deal with and also to talk to. No question about putting the customer's needs first-it's a given. We are very grateful for the advice and professionalism with this service. Well done Keith and co! Best Regards :-)

Cathy gave us 5 out of 5 on Google reviews.
Google Review

Tim Green

Northwich
Google Review Score = 5

Being a professional buyer I thought was being 'savey' when my Dad wanted quotes for stairlifts. We asked every chairlifts firm in Cheshire and just got confused! Then I remebered that my secretary's parents in Wilmslow had dealt with Castle Comfort at the office in Macclesfield and rang them. Totally spot on, good price and fitted quickly and professionally. We went for a reconditioned stairlift system and saved a bit more but it's like new! Highly recommended and my Dad keeps singing stair lift to heaven! Tim Green, Northwich.

Tim Green gave us 5 out of 5 on Google reviews.
FreeIndex Review

Ray and Theresa Carroll

Newcastle
FreeIndex Review Score = 5
Find the review here

Due to my mother being diagnosed with a terminal illness we decided a stairlift would be needed to help mum with her independance at home, we called the guys at castle comfort stair lifts and I'm so glad we did, we explained our situation to Keith who sent a lovely lady who's name was Ann to do an assement of the stairs she organised mums stairlift intstallation within 48 hours! The instillation guys were very courteous and had the job done in no time at all with no fuss and no mess and they took time to go through everything with my mum after the instillation. Sadly after just a few days we had to move my mum to our house as Iher condition deteriorated further, we contacted castle comfort stairlifts to ask if it would be possible to move the stairlift to our home, again nothing was to much trouble and the lift was uninstalled and reinstalled in 48 hours how's that for great service, AND this was all done at no extra cost to ourselves. If you are considering a stairlift in your home don't hesitate to use these guys they are so courteous, efficient, caring and we can't thank them enough. Good old fashioned customer service at its best, well done guys you're the best??.

Ray and Theresa Carroll gave us 5 out of 5 on FreeIndex reviews.
Facebook Review

Yvonne Davies

Newcastle-under-Lyme

Find the full review here

Castle Comfort Stairlifts Review by Yvonne DaviesCastle Comforts provided an excellent personal service when my 90 year old dad required a starlift last Summer. Nothing was too much trouble and the result has made a huge improvement to dad's daily life - thank you Castle Comforts

Google Review

Helen Lloyd

Stoke-on-Trent
Google Review Score = 5

Fantastic experience when we purchased a stairlift recently. The whole process was efficient and painless. It was great to find a company who really know how to do their job, quickly and with no challenges! Thanks very much to you all for such great service. I can't recommend you highly enough.

Helen Lloyd gave us 5 out of 5 on Google reviews.
Letter Review

Jack Madden

Keele, Staffordshire

Dear Ann
Cheque enclosed for the balance on the stairlift. Thank you for a swift efficient service.
Yours sincerely
Jack Madden
Kele, Staffs

Google Review

O'Leary Family

Belfast
Google Review Score = 5

We checked out a few stairlifts firms. Castle did a great job for a new stairlfit at the right price.
Now our auntie in Dublin has had the same treatment. Well done! Recommended.
O'Leary family
Belfast

O'Leary Family gave us 5 out of 5 on Google reviews.
Email Review

John & Rosemary Salt

Stoke-on-Trent

What a difference the stairlift has made to our lives.

Thank you for the prompt and efficient service.
My wife and I are delighted with the service and the products and will unhesitatingly recommend you to others.

FreeIndex Review

Andy Griffiths

Stoke-on-Trent
FreeIndex Review Score = 5
Find the full review here

Recently had a stair lift installed by Castle Comfort.
My mother was finding it impossible to walk upstairs, they were able to install one the next day.
They were very helpful and the price and quality was excellent and the installer did a good job.

Andy Griffiths gave us 5 out of 5 on FreeIndex reviews.
Google Review

Carol

Staffordshire
Google Review Score = 5
Find the review here

The service we received from Castle Comfort centre was excellent. From the moment I made the phone call to request a quote, everything was plain sailing from there. Nothing was too much trouble for this company and whenever I rang them I always got a very prompt call back. The stairlift is fantastic and fits in with the decor very well, this was very important to me. The stairlift does look quite classy too. I always expect hic ups when ever I have jobs done at home, however I can honestly say the work could not have gone better. Anne from Castle Comfort centre made sure everything went like ggclockwork from the quote to ordering the chair to fitting the chair and making sure the final result was first class. I could tell from the minute I spoke to Anne I was dealing with a professional company with high standards. This was very reassuring for my husband and I. The stairlift works perfectly and I use it all the time which saves me an enormous amount of energy. If anyone is thinking of purchasing a stairlift I would not hesitate in recommending this company. First class job. Thank you to everyone involved in making this procedure as swift and professional as possible. Kind regards and best wishes to you all Carol

Carol gave us 5 out of 5 on Google reviews.
Google Review

Michael Heath

Newcastle
Google Review Score = 5
Read the review here

Learnt about Castle Stairlifts by word of mouth, when the competition was bombarding me for my business on the net. Found the proprietor to be friendly & not overbearing. Gave me good advice on disability products, bearing in mind that this was my introduction to the world of incapacity. Price was competetive to other companies & the lift was installed efficiently on the date of my request. Absolutely no complaints.

Michael Heath gave us 5 out of 5 on Google reviews.
Google Review

Sandra Buckley-Gray

Birmingham
Google Review Score = 5
Find the review here

Castle Comfort Stairlifts are a very professional organisation that offer an extremely friendly and personal service consistently. Keith, Ann and staff were excellent in helping our mother with the required furniture and installation of a stairlift in an emergency situation - this was really appreciated by the whole family; they made a difficult situation much easier. The after care service is also very good all sorts of queries are addressed by the team - Mum has said everyone is very kind and helpful.
A huge thanks to Keith, Ann and the team for their timely, efficient service

Sandra Buckley-Gray gave us 5 out of 5 on Google reviews.
Google Review

Michael Scott

Newcastle-under-Lyme
Google Review Score = 5
Read the review here

Hello Keith just want to say thank you for the repair and politeness of your service man, who rectified the fault on my mum's chair lift.

I am sure she will get another 10 years of hassle free use from it.

Michael Scott gave us 5 out of 5 on Google reviews.
Email Review

Graham Dale

Stoke on Trent

See our Good Deeds article about Graham

Castle Comfort Stairlifts Review by Graham DaleWhen the Staffordshire University Hospital contacted Castle Comfort Stairlifts to quote for a much-needed stairlift for motor neurone sufferer Graham Dale of Stoke on Trent, the firm responded quickly. Realising funding may take a while, the Castle Comfort directors thought to install a new Brooks Acorn lift with hinge, normally costing £1500, free without cost and straight away.

Graham and myself would like to thank you from the bottom of our hearts for your kindness in supplying us with the stairlift. Your generosity was very much appreciated. - Julie Dale

Google Review

Reg Lowndes

Stockport

Did the usual quote hunting exercise with Chesire and Manchester firms and found Castle Comfort Stairlifts the most upfront with information.
Good eficient service, and the call to my Mum a day or two after to check she was OK with her new liftt was much appreciated. Very Satisfied.
Reg Lowndes, Stockport

Google Review

Neil Chalmers

West Midlands
Google Review Score = 5
Find the review here

I contacted Castle Comfort and spoke to Keith, he has been so helpful in securing us with a well priced stair lift for my parents. Neil

Neil Chalmers gave us 5 out of 5 on Google reviews.
Google Review

Colin Hamilton

Scotland - West Coast
Google Review Score = 5
See the review here

Friendly and informative. But more importantly these people seem to genuinly care about what they do and make great efforts to guide you through the process of chosing a stair lift. Certainly solved my problem and saved me a world of time and effort. They put me in touch with the right company to enable me to make a decision to install a correct stairlift for my parents. Thankyou.

Colin Hamilton gave us 5 out of 5 on Google reviews.
Google Review

Archi Gent

Residential care home, Brighton, Sussex
Google Review Score = 5
See the review here

Speedy, friendly and excellent service. We had an emergency over a weekend and needed a stairlift installing urgently. The staircase was surveyed on Sunday and stairlift installed Tuesday morning! Thank you very much!

Archi Gent gave us 5 out of 5 on Google reviews.
Google Review

David Yeomans

Birmingham
Google Review Score = 5
Find the review here

It was a God-Send finding this website, and Castle Comfort. - Our need for a stairlift became a priority so I Google-ed 'Stairlift, Birmingam'. There were the answers I needed, (and some prompts for further questions.)
- A concise description of products and criteria, including a Video of the little mentioned (stair top) 'platform' in action... I spoke to Keith on Friday afternoon, a surveyor called on Saturday and the genuinely ~made to measure' stairlift was installed, fully working, Tuesday morning. Perfect. 'It has turned our two storey house into a bungalow!' Thank-you.

David Yeomans gave us 5 out of 5 on Google reviews.
Google Review

Lindsay McGloughlan

Glasgow
Google Review Score = 5
See the review here

Confused by all the entries on the web I called Castle Stairlifts.
It is a small business but they know what they are talking about and within 24 hours arranged two quotes direct from the manufacturers for the family to discuss. Both were a lot cheaper than obtained when calling the big firms directly and a top class branded stairlift was fitted for my Dad in Glasgow within a week of our decision.
Going direct is the best way by sure and having someone Keith and Ann at Castle made
what can be a complicated business simple. The issue of whether or not to go for a grant was discussed and cleared up.
Recommended,

Lindsay McGloughlan gave us 5 out of 5 on Google reviews.
Google Review

Elaine

Essex

Excellent service. Less than a week from first contact to installation. My Dad is very happy with everything and I would gladly reccommend Castle Comfort. Elaine. Essex

Facebook Review

Carol Ward

Stoke-on-Trent

Find the full review here

Castle Comfort Stairlifts Review by Carol WardI recently purchased a stairlift from Castle Comforts centre, and it has been worth every penny. The job was done very professionally, there was no time wasting, and the finished result was more than I expected. Also follow-up calls were always returned promptly. Lovely people first class service would recommend to anyone.

Facebook Review

Sandra Eyles

Taunton
Facebook Review Score = 5
Find the review here

I highly recommend this company for the competent way they dealt with fitting a stairlift for our elderly parents and the prompt after sales service. Everything was handled with speed and efficiency.
Grateful thanks to Keith and the team.

Sandra Eyles gave us 5 out of 5 on Facebook reviews.
Google Review

Evelyn

Exmouth

Had a few quotes for my stairlift before deciding from the big stairlifts firms.
I found Castle Comfort Stairlifts searching for 'stairlifts in Devon' on my computer and what a good find that was! Keith actually quoted on the phone for what we wanted - cheaper than anyone else for the same lift and he got it measured with 2 days and fitted straight after. Excellent service and very satisfied.
Evelyn - Exmouth

Google Review

Bonnie Earl

Devon

See the review here

I arranged my mums lift entirely by phone with this firm from Devon, who cover all of Cornwall too. The lift was measured and fitted within 48 hours. Our family are pleased with the whole experience so far and we did go for an extra warranty just incase.

Google Review

Don Wilson

Brighton
Google Review Score = 5
Read the review here

My wife was taken seriously ill a few months ago and is unable to manage the stairs.
After surfing the net to find a good reliable source of Stair lift suppliers I was contacted by Keith Simpson of Castlecomfort Stairlifts who was most helpful and was able to supply a Brooks, ( SAME AS ACORN) stair lift at a price that was very very competitive. The ordering,supply & installation was carried out in 4 days and the whole operation was carried out very efficiently. I consider I was given excellent service & would recommend CASTLE COMFORT STAIRLIFTS to anybody needing this facility.
Thank you very much Keith

Don Wilson gave us 5 out of 5 on Google reviews.
Google Review

Roger Bellfield

Chelsea

See the BBC video that impressed Roger

Needed a stairlift sorting for my parents in Chelsea.
I don't normally go for firms with lots of glowing on-line reviews as being in business myself I know a lot of 'Find a tradesman' And 'Check a business' sites actually charge companies to be included. So not perhaps entirely impartial or genuine.
But on finding Castle Stairlifts I was able to study, mainly by their Videos, who I would be actually dealing with. A BBC video of them arranging a free product for a deserving cause cause particularly impressed me as did many other published films I found by searching a bit more. And when I phoned them (out of office hours) the owner of the business actually answered himself and was able to quote a price straight off. It was all sorted within three days and my parents are delighted. So I am I.
Recommended.
Bellfield family.

Google Review

Mark

Middlesex

A service that cannot be beaten. With an elderly mother in hospital requiring a stairlift before she could be discharged I had spent many hours ringing around stairlift companies only to be frustrated at the complexities of obtaining a direct quote and fitting date without the seemingly obligatory visit by the 'sales person'. Then I found Keith at Castle Comfort Stairlifts, what a relief. It felt like I was talking to someone from my family, he understood our predicament and was able to offer sound honest advice and provided a very competitive price for the installation of the chair over the phone. (Fantastic). Keith pulled out the stops and arranged for the measure up and fitting of the chair within a week to coincide with my mum's discharge. If you are looking for a company that really cares and one you can trust to provide you with the best no nonsense quote then I can highly recommend Keith and his family at Castle Comfort. Thank you. Mark. Middlesex.

Google Review

Brenda Porter

Exmouth

Castle Comfort Stairlifts. Thank you Keith for all your excellent help, advice and support when I contacted Castle Comfort stairlifts via your web site. You exceede my expectations, keeping in daily contact by telephone and email, ensuring I purchased the correct curved stairlift for my husbands needs. You certainly went the extra mile to give a friendly, honest professional service rarely seen with the high pressure sales teams. It's people like you who make the world a nicer place to live in. Best wishes Mrs Brenda Porter.

Google Review

Mr.R.Wood

Exeter

Rang up here on a Sunday for my mother-in-law who needed a stairlift installing before she could get out of hospital. Excellent advice, a good price and it was done and dusted in 2 days. Just what we wanted. Well done.
Mr.R.Wood

Letter Review

Frank Johnstone

Scotland

Castle Comfort Stairlifts Review by Frank JohnstoneMeet, from Scotland, former electrical engineer FRANK JOHNSTONE.
After shopping around the stairlift pages online, he chose Castle Stairlifts, and was amazed his stairlift installation only took an hour. Frank, from the Scottish Borders region was so pleased he wrote -
"Thank you, particularly Keith, for the help given in demonstrating and fitting my new stairlift. I am really pleased with the difference it has made and no longer do I experience the pain in my knees when using the stairs. I would also comment that the Brooks Stairlifts technician was a very nice person to have in my house and did a first class job."

Google Review

Roger Chapman

Wrexham
Google Review Score = 5
See the review on Google Maps

Castle Comfort Stairlifts Review by Roger ChapmanMy wife has had three weeks in hospital and came out in a very weak condition. As she has a muscle weakening condition as well we had been contemplating a stair lift for some time. I had done a lot of research but now the need had become urgent. I went back to the impartial review site I had found. (stairliftsreviews.co.uk) One call to the site and they put me in touch with Castle Comfort Stairlifts and my first contact with Keith. Really easy and professional to deal with and the stair lift installed in 3 days later as promised. Superb service and the installation lads were friendly and quick and very tidy. Apart from the stair lift you couldn't tell they had been! The stair lift is very good and has fulfilled the need perfectly. We were also able to keep our double bannister for my use. Don't normally write reviews or recommend companies but the service was so outstanding that I couldn't pass up the chance to say thank you in this way.
No hesitation in recommending this Company.

Roger Chapman gave us 5 out of 5 on Google reviews.
Google Review

Tim & Shirley Jones

Barry, Wales

Our uncle in Cardiff asked us to find him someone to put him a stairlift in as he had tried the big firms in the press and found the hard sell going on a bit. But Castle Comfort Stairlifts quoted us the price on the phone and fitted within a day or two. They have an office in Swansea and cover the whole of South Wales so distance no problem. We felt this part of the UK is out of the way for some things! No problem here though.
Nice folk to deal with too. We will recommend them.
Tim & Shirley Jones - Barry

Google Review

Miney Family

Dublin
Google Review Score = 5

Stairlfit installed promptly and very efficiently. The price was similar to other quotes we had but we felt the professionalism and person attention offered by these people was first class. My parents are delighted with their new 'car'! Recomended. Miney Family Dublin

Miney Family gave us 5 out of 5 on Google reviews.
Google Review

Adrian

Walsall

See the BBC news footage that Adrian refers to

We have just seen the BBC news footage of Castle Comfort providing a free stairlift to that desperate Walsall couple who couldn't get what they needed from Social Services. What a lovely thing to do. People in business with that attitude deserve to go far. When we need a stairlift or anyone we know does, we know who to contact

Google Review

David Dixon

Stoke-on-Trent
Google Review Score = 5
Read the review here

Caste Comfort Centre. What can I say? We wanted a stair lift for my Dad who was getting more and more unsteady on his feet especially on the stairs. We had heard so much about Caste Comfort Centre that we thought we would give them a try and I'm glad we did. We were shown a demo lift installed on one of their own staircases and given the opportunity for Dad to try it. Ann then visited Dads house, checked all the dimensions and confirmed all was well for the fitting and the costs involved. We placed the order and it was delivered and installed within the deadline and we and Dad are well satisfied. When then had need for 2 chairs as our existing ones broke, so having had such a good experience with them on the stair lift, we asked about 2 new chairs and again they came up trumps! Their customer service is second to none. I can't think of anywhere that has such a caring attitude to its customers, they really do care.

David Dixon gave us 5 out of 5 on Google reviews.
Google Review

Donna McKeon

Birmingham
Google Review Score = 5
Find the review here

I found Castle Comfort Stairlifts online when trying to find out information about stairlifts on behalf of my Mom. Keith was extremely helpful and put me in touch with two companies who could provide quotations for a curved staircase. They both contacted me the same day and provided quotes promptly. I would not hesitate to recommend Castle Comforts to others looking for advice and guidance.

Donna McKeon gave us 5 out of 5 on Google reviews.
Google Review

Adele Wilbraham

Sheffield
Google Review Score = 5
See the review here

Castle Comfort Stairlifts Review by Adele WilbrahamOne of my senior citizen friends in South Yorkshire is experiencing mobility difficulties after a knee replacement procedure which didn't solve her problems. I naturally consulted Castle Comfort for help with a wheelchair, and my friend is "over the moon" with her new Rolls-Royce of a chair. She and her husband live in a terraced home with steep stairs and an upstairs bathroom, so the next thing is likely to be a stairlift - and I would only recommend Castle Comfort because they are the best! If you want to deal with friendly caring professionals who are also efficient, reliable and totally trustworthy, look no further!

Adele Wilbraham gave us 5 out of 5 on Google reviews.
Facebook Review

Linda Cartlidge

Facebook Review Score = 5
Find the review here

Helpful and friendly staff, speedy and efficient installation of a stairlift for my parents, can't fault them and would certainly recommend them.

Linda Cartlidge gave us 5 out of 5 on Facebook reviews.
Google Review

Ian Goodfellow

Google Review Score = 5
Find the review here

Castle Comfort Stairlifts came highly recommended from a lady who had recently had a stairlift fitted by them. My father who needed a stairlift as soon as possible.
Ann from Castle Comfort Stairlifts came around to visit my dad at his home within a day. She was very understanding of my dads specifics requirements and explained the features of the stairlift, quickly and precisely. She came across as a nice genuine lady. The price was very good compared to Acorn and Stannah. There was no pressure at all for us to make a decision. Ann could not have been any more helpful. We rang Ann's next day to confirm the order and paid the deposit. An electrical socket was installed a day or so later

Unfortunately, within a couple of days, my dad was taken ill, I cancelled the stairlift order, and the next day my dad passed away. A few weeks later, I rang Castle Comfort to ask about the status of the order and if there was any money owing

Keith, the owner rang me, was very sympathetic and understanding, offering his condolences, and told us we would be issued will a full refund immediately.
We are very grateful to Keith, Ann and the rest of Castle Comfort Stairlifts for their understanding and kindness during this very hard and emotional time.

Castle Comfort Stairlifts will be my only choice if i need any of their services in the future.

Many many thanks

Ian Goodfellow gave us 5 out of 5 on Google reviews.
Google Review

Dr Philip Wander

Wilmslow, Cheshire

More on Dr Philip Wander

" What amazing service--In an emergency situation. From the first phone call to the fitting of the stairlift in under 24 hours !.
Quiet efficient and neat. Wonderful, Thankyou ".

Google Review

June Duke

London
Google Review Score = 5
Read the review here

Outstanding! Firstly, Castle Comfort beat competitors on price hands down. I found everyone I dealt with either face to face or on the phone very knowledgeable, helpful, friendly, respectful and polite. We had a small problem with the stairlift after the installer had left, I phoned Castle Comfort and an engineer came early the next day and resolved it and we haven't had any more since. I found Keith and Ann to be kind, caring and compassionate. I would not hesitate to recommend Castle Comfort to family and friends.

June Duke gave us 5 out of 5 on Google reviews.
Google Review

John and Sue

Werrington, Stoke on Trent
Google Review Score = 5
Find the review here

My wife required a stairlift and contacting Castle Comfort was the best thing that I did. The lift was installed within days and the service they provided was truly outstanding; this has improved our lives and we cannot thank them enough

John and Sue gave us 5 out of 5 on Google reviews.
Google Review

Mark

Belfast
Google Review Score = 5

As a company who are based in my home town, I knew that I could rely on them to install a stairlift for my auntie in Belfast.
Excellent service : Excellent price & friendly, trustworthy people
to deal with..... Thanks again,

Mark (Stokie)

Mark gave us 5 out of 5 on Google reviews.
Google Review

Carole Moir

Stafford
Google Review Score = 5

Fantastic service from start to finish and great quality product. Couldn't be better!

Carole Moir gave us 5 out of 5 on Google reviews.
Email Review

David Pownall

Eccleshall, Staffs

I would like to thank you for the fast, friendly, efficient and unbiased support that you gave me in my search for a new stairlift.
Without your help, I would probably be still wondering which way to turn.
I shall certainly recommend Castle Comfort to my friends should they find themselves in the same situation as I was in.
Best wishes
David Pownall

Google Review

June

Tamworth
Google Review Score = 5

I would certainly recommend Castle Comfort. We were very pleased. From my first phone call to Keith, who gave me a quote, my stair lift was fitted within a week. The experienced fitter had it all up & ready- no mess.

June gave us 5 out of 5 on Google reviews.
Yell Review

DanielC-27

Yell Review Score = 5
Find the full review here

Spot on - quick and right price
Only called on Friday an and by Monday pm got a stairlift supplied and fitted at £500 less than what others were trying to charge us. No hassle or irritating sales people to tolerate. Recommended.

DanielC-27 gave us 5 out of 5 on Yell reviews.
Facebook Review

Sally Harris

Gloucester
Facebook Review Score = 5
See the review on Facebook

Keith of this company is the most helpful and genuine guy. True to his word. If anyone with mobility issues needs help advice and good products he is the person. Thank you VERY much.

Sally Harris gave us 5 out of 5 on Facebook reviews.
Google Review

Sherree Davall

Birmingham
Google Review Score = 5
See the review on Google

Look no further. These are the people to use. Very friendly and professional. There's no pushy phone calls to get your business.once they give you a quote they leave you to decide.i did a lot of searching with many companies and these were the cheapest for top quality stair lift. (the same make stair lift as some of the top named companies) very please with the result.

Sherree Davall gave us 5 out of 5 on Google reviews.
Google Review

Gary Timmis

Stoke-on-Trent
Google Review Score = 5

bought a stair lift for my mother in law. very friendly and helpful staff. My mum also had a stair lift last year it as been a great help. would definetly recommend Castle Comforts.

Gary Timmis gave us 5 out of 5 on Google reviews.
Google Review

John Gillespie

Google Review Score = 5
See the review on Google

I called Keith with an urgent and specific requirement. He was very helpful and very concerned to get me the right solution. Although he would have been able to fit the stairlift in a few days, he passed me on to another supplier who was available to do the work right away as they had the right part in stock. He also called back to confirm that the work had been done and to see if there was any other help that I needed. He also put me in contact with another supplier who could help with a particular issue that could not be addressed via a conventional stairlift solution.

I think that this shows that Keith and his team really care about the customer first, and I would definitely be happy to use his services in future.

John Gillespie gave us 5 out of 5 on Google reviews.
Google Review

Dr Viswa Sonti

Stoke on Trent
Google Review Score = 5
See the Google review here

Castle Comfort Stairlifts Review by Dr Viswa SontiDr Sonti works at Haywood Hospital in Stoke on Trent, he kindly left us a review.
Highly professional services and very helpful staff, led by Keith and Ann.
They will always go for an extra mile to keep their customers happy.
I had a small issue during bank holiday weekend, however they attended within no time.
I will definitely recommend.

Dr Viswa Sonti gave us 5 out of 5 on Google reviews.
Google Review

David Murby

Newcastle upon Tyne
Google Review Score = 5
See the review on Google

We were looking for a replacement lift for a friend as hers had broken down completely and the firm she bought it from wanted £2000 to fix it. We contacted Castle Comfort and they were very helpful and provided us with advice and contact details of other suppliers even, so that we could get the correct lift. It was so good to find there are honest decent traders out there who put satisfaction of costumers as a priority. Thank you Keith.

David Murby gave us 5 out of 5 on Google reviews.
Letter Review

Jimmy Greenhoff

Castle Comfort Stairlifts Review by Jimmy GreenhoffMany British soccer followers, perhaps now of the age to be planning a stairlift, will recall the talent of Jimmy Greenhoff. Some will agree he was indeed the best player ever never to have earned a full England cap. At Manchester United, Stoke City, Birmingham City and Leeds United he is fondly remembered.
When Jimmy needed the services of Castle Comfort, he presented the autographed photo, which is now proudly on display at the firm's head office showrooms.
"Thanks To Castle Comfort Centre For Your Help In My Recovery."

Email Review

Val Purnell

Hello Ann,
I just wanted to thank you for all your help with the removal of the stair lift from my late Dad's house in Staffordshire.
It was also really good that the chaps took the now unwanted furniture to the Douglas Mcmillan hospice.
My Dad always thought your company was very good at customer care after purchase of goods - and your help really proved him right.
Once again, thank you,
Regards,
Val Purnell, Norfolk.

Google Review

Christine Aldington

Macclesfield
Google Review Score = 5

Cannot recommend this company enough. From start to finish they were professional yet very caring about my mother's situation. All calls were retuned promptly including Keith calling my mother from Spain and listening to her for goodness knows how long probably telling him about her time in hospital. Service fast appointments quick, communication faultless. We would used this company again and will recommend them to any one who asks.

Christine Aldington gave us 5 out of 5 on Google reviews.
Yell Review

LynP-2

Yell Review Score = 5
Find the review here

I am very pleased with the service provided by castle comforts they visited my mum the day after I called them and the stair lift was fitted within a couple of days. This has made a big difference to my mum who is now able to stay in her own home I would recommend them and there friendly service.

LynP-2 gave us 5 out of 5 on Yell reviews.
Google Review

Lenny Evans

Manchester
Google Review Score = 5

Had been already recommended to this stairlifts firm and reading the comments posted made me doubly certain and confident it was the right place to call. A telephone call at 11pm was answered personally and the quote given without any salesman needing to come. Great price and all arranged to coincide with the move in to our new home in Manchester.
Thank you to castle comfort stairlifts.

Lenny Evans gave us 5 out of 5 on Google reviews.
Google Review

Dave Woollcott

Exmouth
Google Review Score = 5
Read the Google review here

Very easy! Communication and advice was good and the stairlift was fitted two weeks from my initial enquiry and at a reasonable cost. After a week of use it seems to be performing its function admirably. A most satisfactory experience.

Dave Woollcott gave us 5 out of 5 on Google reviews.
Google Review

Joanna Hope

Swansea
Google Review Score = 5
See the Google review here

Excellent service,cheapest about and I would highly recommend them,thank you so much x

Joanna Hope gave us 5 out of 5 on Google reviews.
Google Review

Richard Brown

Macclesfield
Google Review Score = 5
See the review on Google

Keith was fantastic. I called various companies for info/advice on removing a stairlift and Keith was really helpful. One of the companies he suggested were equally helpful and removed it.

Richard Brown gave us 5 out of 5 on Google reviews.
Letter Review

Peter Asbury

Stoke on Trent

Castle Comfort Stairlifts Review by Peter AsburyAnother happy customer. Peter is local to our head office and kindly gave us this thank you letter when he came to pay his bill.

25th January 2017
Dear Castle Comfort,
Thanks for a prompt and excellent service.
I called lots of stairlift firms and you were the only one on the phone to tell me the price, all the others wanted to do a 'survey' (in other words come and sell me a lift - for probably a lot more than yours).
Also, I liked the fact that I could come to your showroom and try a stairlift, and Ann was really nice with me.
I am 82 years old, I get very short of breath, and climbing stairs has become difficult. Hopefully, now I have my stairlift, I can stay in my home forever in Trentham, where I have fantastic neighbours.
When I came to pay my bill you gave me a walking stick, free of charge. That is a lovely touch.
May you continue to do well for years to come.
Yours faithfully
Peter Asbury.

Google Review

Kimberley Young - Updated

Google Review Score = 5

Kimberley very kindly left us another review. Thanks Kimberley.
Excellent company, thoroughly recommended. Very patient company as we had to have the stairs altered. Easy to contact and very quick to get back to you about any queries you might have. Fantastic deals and they are very customer friendly. They are a company that care about the elderly and they are definately not a company that is money orientated. Thank-you for all that you have done.

Kimberley Young - Updated gave us 5 out of 5 on Google reviews.
Google Review

Lisa Carter

Sheffield
Google Review Score = 5
See the review here

Fantastic company. Very very helpful. Definitely recommend you 100%
Thank you so much for your prompt service. All staff communicated with us to the highest standard.

Lisa Carter gave us 5 out of 5 on Google reviews.
Google Review

Donald Weston

Staffordshire
Google Review Score = 5
See the review on Google

We were looking for a stair lift
My son and daughter were going to run us around to see what we could purchase, so i looked on internet came up with Castle Comfort Centre with lots of good reviews so i called them and visited them that morning.
Lovely people to deal and be with.
They explained the stair lift tried it and purchase it was delivered and fitted in 30 mins free.
While we were there we looked at reclining armchairs all shown and explained so we bought 2 of those ordered to be made and delivered for two weeks time, arrived on that day at 10 o clock delivered free.
Never had service like that.
I can highly recommend this Excellent company and the Excellent products.
Buy without worry.
Thank you Don

Donald Weston gave us 5 out of 5 on Google reviews.
Google Review

Kevin Sammut

Google Review Score = 5
See the review on Google

Mr Sammut requested the help of Castle Comfort Servicing and Repairs. This is what he had to say.

Castle Comfort Stairlifts installed a Stairlift at my mothers house a couple of years ago giving mum the ability to easily go up and down the stairs. Yesterday mum told me she thought the lift was going a little slower. I rang castle castle comfort who came to give it a service today. Mum says its just like new again. Brilliant service, Brilliant staff and a fantastic price. Thank you !

Kevin Sammut gave us 5 out of 5 on Google reviews.
Google Review

Richard Kenward

Isle of Wight
Google Review Score = 5
See the review on Google

From the start Keith from Castle Comfort Stairlifts was helpful and knew what he was talking about....makes a change these days and as a result I now have a stairlift of my choice installed. It was amazing the excuses other suppliers made to not be able or willing to cross just three miles of water including companies based in Portsmouth. Utterly pathetic in this day and age! Many thanks Keith.

Richard Kenward gave us 5 out of 5 on Google reviews.
Google Review

John Beetham

Google Review Score = 5

Very pleased with the service from Castle Comfort. The lift was installed extremely quickly and this prompt service was much appreciated. All the staff were very helpful and professional. Highly recommended.

John Beetham gave us 5 out of 5 on Google reviews.
Google Review

istant2

Staffordshire
Google Review Score = 5
See the review on Google

A stair lift has been a significant investment for my mother and father. It has improved safety and independence. Keith provided a visit within days and also called the company directly. They were able to fit the next working day. The staff at Wolstanton were also very helpful and provided support in relation to trying the product.

istant2 gave us 5 out of 5 on Google reviews.
Letter Review

G C Livesey

Stoke on Trent

Castle Comfort Stairlifts Review by G C LiveseyThank You
To Ann
A belated thank you for your splendid efforts in supplying and fitting the stairlift at....
From expressing interest to installation in less than 3 days. Top service and top quality.
Many thanks
G C Livesey

Google Review

Angela Kaine

Google Review Score = 5

Castle Comfort Stairlifts Review by Angela KaineCastle Comfort to the Rescue again! I can't praise or recommend highly enough the fantastic team of Keith, Ann and their team at Castle Comfort. For the second time in a matter of weeks I had to turn to them for urgent help when my mum had a bad fall which meant she was unable to get down one step on the landing to access her stairlift (again fitted by the amazing Castle comfort). After speaking to Keith, he immediately told us not to worry and worked tirelessly to ensure that everything was sorted. He sorted out a box step which meant that mum would no longer have to contend with any steps at all. This was done with speed and patience. This was all sorted in a couple of days and literally saved mums life Thank you once again for all your care, kindness, understanding and help. Castle Comfort go above and beyond any customer service you will have experienced and they will do everything in their power to help you. I would recommend them time and time again and no-one need to check any other websites as Castle Comfort surpass them all. Thank you.

Angela Kaine gave us 5 out of 5 on Google reviews.
Facebook Review

Sylvia Heatley


See the review on Facdebook

I would like to thank Castle Comforts for being very pleasant and polite and making sure I got what I wanted. I also would like to thank Acorn who delivered and put the stairlift in. The young man wasted no time. He just got on with the job. It was all complete in a matter of half an hour,

Google Review

Roy Roberts

Walsall
Google Review Score = 5
See the review on Google

I rang Keith because we wanted a stairlift. He advised me about the best option for our needs even though it meant that he wouldn't get the business. He could have suggested one of the stairlifts that he fits and I appreciate his honesty and advice for that.

Roy Roberts gave us 5 out of 5 on Google reviews.
Google Review

Mike Markiewicz

Google Review Score = 5
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The company was amazing at sorting out a stairlift for my mum. Excellent response and very competitive rates.

Mike Markiewicz gave us 5 out of 5 on Google reviews.
Google Review

Yvonne Campbell

Google Review Score = 5
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Keith was exceptionally kind and really helped my family to arrange a stairlift at very short notice. This changed the situation for my dad who was extremely ill. My thanks are abundant and deeply meant.

Yvonne Campbell gave us 5 out of 5 on Google reviews.
Google Review

Ross C

Sheffield
Google Review Score = 5
See the review on Google

Very quick service form ordering to installation as well as polite and understanding staff

Ross C gave us 5 out of 5 on Google reviews.
Google Review

Peter

Exmouth
Google Review Score = 5
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Having contacted Castle Comforts by phone, Keith promptly quoted a competitive price for supplying and fitting the required curved stairlift for my elderly mother. An order was placed and the whole system was professionally and cleanly installed a couple of days later, which only took a morning to fit. Thank you Keith.

Peter gave us 5 out of 5 on Google reviews.
Facebook Review

Elizabeth Adams

Biddulph

Their care and understanding for my needs are second to none!
Outstanding service,nothing has been to much trouble for the "A Team"
Not being able to sit on the stair lift, I thought I would not be able to use my up stairs again.
But every one of the team has been out to my home, measuring and really making sure that every detail
was worked out to solve the problem.
I now have a stand up stair lift, which is brilliant !
I can not recommend or thank everyone enough for their support, patience and care they have given me.
Many Many thanks.
Elizabeth A.
Biddulph.

Google Review

Gareth Morgan

Stafford
Google Review Score = 5
See the review on Google

Just had a stair lift installed for my mother who is 84 and partially sighted. The service provided by Keith and his team is second to none. It is clear that they care about their clients and really do treat them 'like they would treat their own parents'. This has been a life-changer for my mum and she can't stop gushing about it (which is why I'm writing the review!). I can't praise Keith and his team highly enough and recommend them unreservedly.

Gareth Morgan gave us 5 out of 5 on Google reviews.
Google Review

Kay Mead

Google Review Score = 5
See the review on Google

Quick and Effective Service - I was cautious to contact any stair lift company having previously been ripped off by one previously. I read Castle Comfort Stairlift reviews and hoped they would be as good as the reviews said. On calling them they were. I called and spoke to Keith who was extremely efficient and helpful. He gave me good sound advice and he gave me a very reasonable quote for a new stair lift, all on the same day that I called him. I will be arranging the stairlift to be replaced by Castle Comfort Stairlifts as they have been so helpful in this difficult time.

Kay Mead gave us 5 out of 5 on Google reviews.
Google Review

Mike Sweeney

London
Google Review Score = 5
See the review on google

Castle Comfort Stairlifts Review by Mike SweeneyKeith at Castle Comfort Stairlifts Ltd was extremely helpful, answered all my questions promptly on a Saturday and even while he was on holiday!
Instillation was organised for a specific date to allow my son in law to be around for the event. The instillation engineer was helpful and explained the stairlift operation while I gave it a try and even cleaned up when he had finished the job - all done in under two hours! Overall a comfortable and professional experience which I would not hesitate to recommend. As for the chairlift itself, it is easy to operate and made a huge difference to my mobility. Wish I had done it years ago.
S. Knight
Ps. Picture shows emergency supplies heading up!!

Mike Sweeney gave us 5 out of 5 on Google reviews.
Google Review

John Cotton

Staffordshire
Google Review Score = 5
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I enquired with Castle Comfort re a stair lift for my mother in law. Knowing nothing about the subject their advice from the word go was invaluable, professional, friendly with no sales pressure. The fitting was seamless and after sales adice and service excellent. I would thoroughly recomend this local family firm.

John Cotton gave us 5 out of 5 on Google reviews.
Google Review

Joan Vernon

Macclesfield
Google Review Score = 5
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Would highly recommend this company, super fast service ordered stairlift on Wednesday measured on Thursday fitted on Friday, Keith the person I spoke with was very amiable and went out of his way to help with some issues I had with other companies,again would highly recommend.

Joan Vernon gave us 5 out of 5 on Google reviews.
Google Review

Russ Middleton

London
Google Review Score = 5
See the review on Google

Exceptionally helpful at all stages of the process from the initial survey, running through the options even to the eventual removal of the stiarlift when it was no longer required. Would recommend them to anyone looking at getting a stairlift.

Russ Middleton gave us 5 out of 5 on Google reviews.
Google Review

Steven Plimmer

Google Review Score = 5
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Castle Comfort Stairlifts Review by Steven PlimmerProvides and understanding and sympathetic service to families struggling with care of elderly relatives.

Steven Plimmer gave us 5 out of 5 on Google reviews.
Google Review

Paul Crayden

Brighton
Google Review Score = 5
See the review on Google

Thanks for all your help and advice today, it helped resolve the issues we were having much quicker than we would have done without your advice. Should we require any further service in the future I would not hesitate to contact you.

Paul Crayden gave us 5 out of 5 on Google reviews.
Google Review

Mik Humber

Brighton
Google Review Score = 5
See the review on Google

Castle Comfort Stairlifts Review by Mik HumberI came across the company by chance and I'm so glad I did. I could not fault the service or the product in any way. Totally professional, and extremely friendly; what more can you ask? Thank you Keith for all your help, and mum is delighted.

Mik Humber gave us 5 out of 5 on Google reviews.
Google Review

Joy Willis

Staffordshire
Google Review Score = 5
See the review on Google

Castle Comfort Stairlifts Review by Joy WillisFrom making a query on line to the full completion of work was just 2 weeks - and then it was because we wanted carpet first. They arranged everything and did the electrics, moved the banister and installed the stair lift. Staff were lovely. All queries answered. So professional. We needed a stair lift as we have family and friends who have difficulties with mobility and we only have an upstairs toilet. Problem solved. We have already recommended this service and provider. Thanks Keith and team xxx Great job. Can't wait to show my mum at Christmas when she stays with us.

Joy Willis gave us 5 out of 5 on Google reviews.
Email Review

John P

East Sussex

Castle Comfort Stairlifts Review by John PFor a 93 year old that can take 15 minutes to get to the front door this stairlift has been a real help. It's easily operated and comfortable and most satisfactorily carries out its frequently swiftly executed duty to convey me ASAP from ground level to the bathroom at the top of my staircase. I therefore recommend it to all and any fellow nonagenarian fellow (or lady) sufferers.

Yours, happily step by step,
Uplifted John of Eastbourne
(Ex-Intelligence Corps, Ex-Civil Service, Ex-Mirror Newspapers Sub-Editor, Animal Charity Editor)

Rated 5.0 out of 5 based on 107 reviews
We received a special request to help a dog go home to an upstairs flat.
Mr Gallagher's wriiten review for Castle Comfort Stairlifts is at the top of the page.
Stanley Matthews gets a stairlift from Castle Comfort Stairlifts
When one of our customers came in to pay a bill personally and to tell us of their experience on the phone from a stairlifts warranty company, we had to capture it on film.
Freddie Knoller talks about his stairlift purchase
Mr. Fred James is seen in this video with Doctor Stirling who accompanied Keith from Castle Comfort to confirm that the stairlift was working satisfactorily.
Stoke Stairlifts Review By Mick and Wendy Booth From Meir
Mick Booth - Buying A Recliner Chair For Mum in Stoke on Trent
Well known throughout the UK as the stairlift doctor, Neil is seen here with Keith from Castle Comfort Stairlifts just checking in on one of his former patients.
Acorn Stairlifts Specialist in Stoke on Trent
 

You can find more testimonials on our Videos page.

Thank you for reading these reviews for Castle Comfort Stairlifts. If you need further assurance that with us, you'll be in good hands - please see our Castle Comfort Centre reviews

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